4 Real-World Examples of Organizations Using Playwright for Automation Testing

Last Updated on July 6, 2023 by ScreenPush

Playwright is an open-source, end-to-end testing framework for web applications that allows developers to automate browser interactions in a way that is fast, reliable, and easy to use. The framework is built on top of the popular web automation library, Puppeteer and provides a high-level API for interacting with web pages, including support for automating clicks, typing, and navigating between pages. 

Playwright also allows testing across multiple browsers, including Chrome, Firefox, and Safari. It has built-in support for headless browsing, making it easy to run tests in a continuous integration environment. 

Additionally, Playwright has several advanced features, such as the ability to emulate different devices and network conditions, making testing a wide range of user scenarios possible. Overall, Playwright is a powerful tool for automating end-to-end testing of web applications, allowing developers to easily and quickly test their web applications across multiple browsers and devices, helping to ensure that their applications are reliable and perform well for their users. This article will discuss some Real-World Examples of Companies Using Playwright for Automation Testing.

#1. Microsoft

Microsoft uses Playwright internally for various purposes, including Testing, Browser Automation, Performance Testing, and Security Testing. Playwright is used to test various Microsoft products and services such as Microsoft Teams, Office 365, and Bing. It helps ensure that these products and services function as intended and deliver a good user experience

Test Coverage & Reliability:

Microsoft has reported that Playwright has improved test coverage and reliability, reduced flakiness, and increased test execution speed compared to other testing frameworks. Playwright is used to automate repetitive tasks that involve web browsers. For example, Microsoft uses Playwright to automate tasks using web-based development tools such as Visual Studio Code and Azure DevOps. Playwright can automate login, form filling, and data extraction tasks.

Performance Measure:

Playwright is used to measuring the performance of web applications. It can simulate user interactions and measure the time it takes for the application to respond. Microsoft uses Playwright to measure the performance of its web-based products and services and identify areas for improvement. Playwright is used to identify vulnerabilities in web applications. It can simulate various attacks, such as cross-site scripting (XSS) and SQL injection. 

For Security:

Microsoft uses Playwright to identify security vulnerabilities in its products and services and ensure they are secure. In addition to using Playwright internally, Microsoft actively contributes to its development and maintenance. Microsoft has made several contributions to Playwright, including bug fixes, performance improvements, and new features. Microsoft is committed to supporting the development of Playwright and ensuring that it remains a reliable and efficient tool for web application testing and automation.

#2. Slack

Slack, a leading messaging platform, has been using Playwright to test its web application and ensure the quality of its software. Playwright provides several benefits to Slack, including faster test execution and higher reliability. With Playwright, Slack can run its test suite in parallel, reducing the time it takes to complete the tests. Additionally, Playwright provides a robust set of tools for handling common challenges in web testing, such as managing cookies and file uploads.

User Interactions:

In addition to testing, Slack also uses Playwright to simulate user interactions with its web application. This allows Slack to identify and fix issues with its user interface, ensuring a smooth and enjoyable user experience for its millions of users worldwide. One specific use case for Playwright in Slack is in testing the functionality of its message threads feature. Playwright simulates user interactions with message threads, such as creating and replying to threads, to ensure the feature works as expected. 

Quality & Reliability:

By automating these tests with Playwright, Slack can catch bugs and issues before releasing them to its users. Overall, Playwright has proven to be a valuable tool for Slack, helping the company maintain the quality and reliability of its web application. Its powerful automation capabilities and robust toolset make it an ideal choice for any company looking to automate their web testing and improve their software quality.  

LambdaTest is a digital experience testing cloud platform that provides various testing solutions, including cross-browser and cross-device testing. It allows you to run automated tests on various browsers and operating systems, all from a single platform. LambdaTest supports automation testing by providing a Playwright integration that allows you to run your Playwright scripts on the LambdaTest cloud platform. With this integration, you can test your web applications on various browsers and operating systems without setting up your testing infrastructure.

#3. OpenAI

Playwright is a cross-browser automation tool OpenAI uses to test its web applications across multiple browsers. Microsoft created it as an alternative to other automation testing tools such as Puppeteer, WebDriver, and Cypress. Playwright is gaining popularity because it provides a consistent API to automate web browsers and is fast, reliable, and supports all major browsers. OpenAI uses Playwright to test its web applications in various ways, including end-to-end testing, performance testing, and visual regression testing.

End-to-end Testing:

End-to-end testing is an essential part of OpenAI’s software development process. It involves testing the complete functionality of the web application from start to finish. This type of testing ensures that all parts of the application are working correctly, including user interactions, data processing, and error handling. With Playwright, OpenAI can write tests that simulate user actions such as clicks, typing, and scrolling. Playwright’s API provides a high-level, easy-to-use interface for interacting with web browsers, making it easy to write tests covering all application parts.

Performance Evaluation:

Performance testing is another critical aspect of OpenAI’s web development process. It involves measuring the speed and responsiveness of the application under various loads and conditions. Playwright provides a set of APIs to measure the web application’s performance, including the time it takes to load and render pages, the time it takes to execute JavaScript code, and the application’s memory usage. With Playwright, OpenAI can write tests that simulate different user loads and network conditions to ensure the application performs well under all circumstances.

Visual Regression Testing:

Visual regression testing is a technique that OpenAI uses to detect changes in the appearance of the application. This type of testing compares screenshots of the application taken at different points in time to identify any visual differences. Playwright provides a set of APIs for taking screenshots of web pages and comparing them against baseline images. With Playwright, OpenAI can write tests that ensure that any changes to the application’s appearance are intentional and don’t affect the application’s functionality.

Overall, Playwright is a versatile tool that OpenAI uses to automate testing, perform performance testing, visual regression testing, and automate tasks that would otherwise be time-consuming. It provides a consistent API across all major web browsers and is fast and reliable. Playwright’s ease of use and flexibility make it a valuable tool for OpenAI’s software development process, allowing them to create high-quality web applications that are functional, responsive, and visually appealing.

#4. Paddle

Paddle is a platform that provides tools for developers to create and sell software products. One of the key features of Paddle is its ability to facilitate the distribution of software products across multiple platforms and devices. Paddle uses a testing framework called Playwright to ensure that these products are of high quality and free of bugs. Playwright is an open-source testing library that enables developers to automate end-to-end testing of web applications across multiple browsers and platforms. Microsoft developed it and offers a unified API for automating web applications in Chrome, Firefox, Safari, and other browsers.

Testing for Accurate Results:

Paddle has integrated Playwright into its testing workflow to ensure that the software products developed by its team are of high quality and function properly across different devices and platforms. This has been especially important for Paddle, as their platform needs to work seamlessly across a wide range of devices, including desktops, mobile devices, and tablets. The use of Playwright has allowed Paddle to automate its testing process and run tests across multiple browsers and devices simultaneously. This has greatly reduced the amount of time and effort required for testing and increased the accuracy and reliability of test results. 


Playwright also provides a range of debugging tools, allowing Paddle’s developers to identify and fix any issues that arise during testing quickly. In addition to automating testing, Playwright allows Paddle to simulate user behavior and interactions with the platform. This has enabled the development team to create more realistic test scenarios, which has helped to identify and fix issues that may not have been caught through traditional testing methods. Playwright has also enabled Paddle to streamline its development workflow, as the testing process can now be integrated into its continuous integration and deployment (CI/CD) pipeline. 

This ensures that any changes made to the platform are thoroughly tested before they are released to users, reducing the risk of introducing bugs and other issues into the production environment. Overall, the integration of Playwright into Paddle’s development workflow has been a major asset for the platform. It has enabled the development team to automate testing and streamline the development process while ensuring that the platform is of high quality and functions properly across various devices and platforms. As Playwright continues to evolve and improve, Paddle will likely continue to leverage its capabilities to enhance the quality and functionality of its platform.